Privacy Policy for Donley Auctions
Our Privacy Promise
At Donley Auctions, we value your privacy and trust. In short, we collect your information to help you buy and sell with us—whether that’s registering you for an auction, processing your payments and shipping, or answering your consignment questions. We use analytics to improve our website experience. We will never sell your personal data. This policy explains the details of what we collect and how we protect it.
Who we are
Our website address is: https://donleyauctions.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
Contact forms & Consignment Submissions
When you contact us through a form, we collect the information you provide (name, email, phone number, etc.) solely to respond to your inquiries and provide you with our services.
Auction Participants (Bidders & Consignors)
To facilitate our core auction services, we collect specific information:
For Bidders: We collect your name, address, phone number, and email to register you for an auction. For online bidders, this information is processed through our third-party bidding platforms. Winning bidders will also provide payment information (processed securely by our payment gateway) and shipping details.
For Consignors: We collect your name, contact information, and details about your items. To issue payment, we will also collect the necessary information to send you a check or process a bank transfer. We are legally required to maintain these records for a specific period.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies for your convenience. These cookies will last for one year. When you log in, we use cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles from online bidding platforms). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that content.
Analytics
We may use third-party services like Google Analytics to monitor and analyze the use of our website to improve user experience. This service tracks and reports website traffic. You can opt-out of Google Analytics by installing their opt-out browser add-on.
Who we share your data with
We do not sell or rent your personal data. We only share your data with trusted third-party service providers to perform essential services, such as:
Payment Processors to securely handle payments.
Shipping Carriers to deliver your purchases.
Email Marketing Services to send newsletters and auction alerts you have subscribed to.
Online Auction Platforms to facilitate online bidding.
We may also disclose your information if required by law.
How long we retain your data
Comments and their metadata are retained indefinitely. For registered users, we store the personal information they provide in their user profile. For auction participants (bidders and consignors), we retain transaction records for as long as necessary to comply with our legal and administrative obligations (such as tax and auction licensing laws).
Your Choices and Rights Over Your Data
We believe in giving you control over your personal information.
Marketing Communications: You can opt-out of our marketing emails at any time by clicking the “unsubscribe” link at the bottom of every email.
Accessing and Correcting Your Data: If you have an account, you can log in to see and update your profile information. For other corrections, please email us.
Erasing Your Data: You can request that we erase personal data we hold about you. Please note that this does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., past auction transaction records).
To make any of these requests, please contact us using the information below.
Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Your data may also be processed by our third-party service providers (e.g., payment gateways, shipping providers) who may be located outside of your country.
How we protect your data
We implement a variety of security measures to maintain the safety of your personal information. Our website is secured with Secure Socket Layer (SSL) technology to encrypt data, and access to personal information is restricted to authorized personnel.
Data Breach Procedures
In the event of a data breach, we have procedures in place to assess the situation, mitigate the impact, and notify affected individuals and relevant authorities in accordance with applicable laws.
Your contact information
For any privacy-specific concerns, please contact us at: Email: Webmaster@DonleyAuctions.com Address: 8512 S. Union Road, Union, Illinois 60180